Support
Need help? Pick a path.
We're in private beta. Pick whichever channel is fastest for you: all of them reach a human (me) directly.
Async
Best for: anything non-urgent, a bug report, or a feature request. Beta users get a same-day reply. Address (copy-paste if your mail client doesn't open): support@runtraice.com
SDK bugs
GitHub issues
Best for: bugs in the open-source @traice/sdk package (Node SDK). Public, searchable, gets the attention of anyone else using the SDK.