Set spend limits per workspace, feature, customer, API key, team, or team member. TrAIce alerts your webhook or email at 80% and 100% of the current period, and a spend cap can block SDK requests once a budget is spent.
A cap blocks requests made through @traice/sdk once a matching budget reaches 100% of its period. The SDK refreshes budget status about once a minute, and every 5 to 10 seconds once an active cap's budget passes 80%, so spend can overshoot slightly before a cap takes effect. Calls made outside the SDK are not blocked. Preview a cap first to see what it would have blocked.
1 budget. Blocks every SDK request once a workspace budget is spent.
2 budgets. One cap covers every feature budget: a feature is blocked only when its own budget is spent.
Would have blocked 180 requests (about $19.24) since Nov 1, 08:58 PM.
0 budgets. One cap covers every user budget: a user is blocked only when their own budget is spent.
Add a user budget below to cap it.
1 budget. One cap covers every API key budget: requests made with a key are blocked only when that key's budget is spent.
1 budget. One cap covers every team budget: every key labeled with a team is blocked once that team's budget is spent.
Customer and employee budgets alert only. The SDK does not evaluate them for caps yet.
Spend limits and alert destinations for this workspace.
| Name | Scope | Limit | Period | Alert | Actions |
|---|---|---|---|---|---|
| Escalation agent pilot | feature: escalation-agent | $750 | monthly | none | |
| Agents production key | API key · Agents production | $2,500 | monthly | none | |
| Support platform team | team · support-platform | $60,000 | monthly | none | |
| AI Platform · $624 per employee | AI Platform · per employee | $624 | monthly | none | |
| Integrations · $424 per employee | Integrations · per employee | $424 | monthly | none | |
| Reliability · $360 per employee | Reliability · per employee | $360 | monthly | none | |
| Product Design · $240 per employee | Product Design · per employee | $240 | monthly | none | |
| Customer Success · $168 per employee | Customer Success · per employee | $168 | monthly | none | |
| Product AI monthly cap | workspace | $55,000 | monthly | none | |
| Sales · $134 per employee | Sales · per employee | $134 | monthly | none | |
| Marketing · $147 per employee | Marketing · per employee | $147 | monthly | none | |
| Finance & Legal · $80 per employee | Finance & Legal · per employee | $80 | monthly | none | |
| Leadership & Operations · $109 per employee | Leadership & Operations · per employee | $109 | monthly | none | |
| Support Operations · $211 per employee | Support Operations · per employee | $211 | monthly | none | |
| Chat resolver monthly cap | feature: chat-resolver | $22,000 | monthly | none | |
| Helpdesk Core · $496 per employee | Helpdesk Core · per employee | $496 | monthly | none |