| Aug 9, 12:18 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 9, 12:10 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 9, 12:10 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 9, 12:02 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 9, 12:02 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 8, 11:58 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 11:56 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 11:54 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 8, 11:54 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 11:54 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 8, 11:52 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 11:50 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 11:48 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 11:46 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 8, 11:46 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 11:46 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 8, 11:44 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 11:38 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 8, 11:38 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 8, 11:30 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 8, 11:30 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 8, 11:22 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Aug 8, 11:22 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Aug 8, 11:21 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 11:19 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |