| Nov 8, 08:34 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-sonnet-4-6 | active | - |
| Nov 8, 08:34 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 8, 08:34 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Nov 8, 08:32 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 8, 08:30 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 8, 08:28 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 8, 08:26 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-sonnet-4-6 | active | - |
| Nov 8, 08:26 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 8, 08:26 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Nov 8, 08:18 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-sonnet-4-6 | active | - |
| Nov 8, 08:18 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Nov 8, 08:10 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-sonnet-4-6 | active | - |
| Nov 8, 08:10 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Nov 8, 08:02 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-sonnet-4-6 | active | - |
| Nov 8, 08:02 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Nov 8, 08:01 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 8, 07:59 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 8, 07:57 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 8, 07:55 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 8, 07:54 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-sonnet-4-6 | active | - |
| Nov 8, 07:54 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Nov 8, 07:53 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 8, 07:51 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 8, 07:49 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 8, 07:47 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |