| Aug 8, 01:52 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 01:29 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 01:27 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 01:25 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 01:23 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 01:21 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 01:19 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 01:17 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 01:15 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 12:52 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 12:50 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 12:48 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 12:46 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 12:44 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 12:42 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 12:40 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 12:38 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 12:15 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 12:13 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 12:11 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 12:09 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 12:07 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 12:05 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 12:03 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 12:01 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |