| Aug 8, 07:52 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 07:50 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 07:48 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 07:46 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 07:44 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 07:42 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 07:19 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 07:17 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 07:15 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 07:13 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 07:11 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 07:09 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 07:07 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 07:05 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 06:42 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 06:40 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 06:38 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 8, 06:36 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 8, 06:34 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6 |
| Aug 8, 06:32 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 8, 06:30 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6 |
| Aug 8, 06:28 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Aug 8, 06:05 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 8, 06:03 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10 |
| Aug 8, 06:01 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |