| Nov 7, 11:23 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 7, 11:21 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 7, 10:58 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 7, 10:56 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 7, 10:54 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 7, 10:52 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 7, 10:50 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 7, 10:48 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 7, 10:46 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 7, 10:44 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 7, 10:21 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 7, 10:19 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 7, 10:17 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 7, 10:15 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 7, 10:13 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 7, 10:11 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 7, 10:09 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 7, 10:07 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 7, 09:44 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 7, 09:42 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 7, 09:40 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 7, 09:38 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 7, 09:36 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 7, 09:34 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 7, 09:32 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |