| Nov 8, 09:51 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 8, 09:49 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 8, 09:47 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 8, 09:24 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 8, 09:22 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 8, 09:20 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 8, 09:18 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 8, 09:16 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 8, 09:14 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 8, 09:12 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 8, 09:10 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 8, 08:47 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 8, 08:45 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 8, 08:43 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 8, 08:41 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 8, 08:39 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 8, 08:37 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 8, 08:35 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 8, 08:33 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 8, 08:10 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 8, 08:08 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 8, 08:06 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 8, 08:04 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 8, 08:02 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 8, 08:00 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |