| Nov 8, 06:05 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 8, 05:42 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 8, 05:40 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 8, 05:38 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 8, 05:36 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 8, 05:34 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 8, 05:32 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 8, 05:30 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 8, 05:28 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 8, 05:05 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 8, 05:03 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 8, 05:01 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 8, 04:59 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 8, 04:57 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 8, 04:55 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 8, 04:53 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 8, 04:51 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 8, 04:28 AM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 8, 04:26 AM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 8, 04:24 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 8, 04:22 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 8, 04:20 AM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 8, 04:18 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 8, 04:16 AM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 8, 04:14 AM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |