| Nov 9, 03:12 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 03:10 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 9, 03:09 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 03:07 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 03:05 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 03:03 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 03:00 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:58 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:56 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:53 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:51 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:49 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:47 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 9, 02:46 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:45 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 9, 02:44 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:43 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 9, 02:42 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:41 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 9, 02:40 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:39 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 9, 02:37 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 02:37 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 9, 02:35 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 9, 02:33 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |