| Aug 3, 02:59 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 3, 02:55 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 3, 02:28 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 3, 02:24 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 3, 02:22 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 3, 02:18 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 3, 01:51 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12 |
| Aug 3, 01:47 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 3, 01:45 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 3, 01:41 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 3, 01:10 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 3, 01:08 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 3, 01:04 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 3, 12:33 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 3, 12:31 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 3, 12:27 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 3, 11:56 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 3, 11:54 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 3, 11:50 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 3, 11:19 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 3, 11:17 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 3, 11:13 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |
| Aug 3, 10:42 AM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8 |
| Aug 3, 10:40 AM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5 |
| Aug 3, 10:36 AM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4 |