| Nov 10, 08:59 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:57 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 10, 08:57 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:56 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Nov 10, 08:56 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Nov 10, 08:55 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 10, 08:54 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:53 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 10, 08:52 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:51 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 10, 08:50 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:49 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 10, 08:48 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $0.04 |
| Nov 10, 08:48 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Nov 10, 08:48 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:47 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 10, 08:45 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:45 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 10, 08:43 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 10, 08:43 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:41 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:40 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-sonnet-4-6 | active | - |
| Nov 10, 08:40 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → - | active | - |
| Nov 10, 08:38 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 10, 08:36 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |