| Nov 9, 05:05 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 9, 05:04 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 05:03 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 9, 05:02 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 05:01 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 9, 05:00 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:58 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:55 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:53 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:51 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:48 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:46 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:44 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:41 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:39 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:38 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 9, 04:37 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:36 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 9, 04:35 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:34 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 9, 04:32 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:32 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 9, 04:30 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 9, 04:30 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:28 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |