| Nov 9, 04:28 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:26 PM | Block requests beyond tenant policy | deny | gpt-5.5 → policy | active | $6.00 |
| Nov 9, 04:25 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:24 PM | Fallback when the primary provider is unavailable | fallback | claude-sonnet-4-6 → gpt-4o | active | - |
| Nov 9, 04:23 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:21 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:18 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:16 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:14 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:12 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:09 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:07 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:05 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:02 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 04:01 PM | Use Haiku for validated ticket summaries | swap | claude-sonnet-4-6 → claude-haiku-4-5 | active | $12.00 |
| Nov 9, 04:00 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 03:59 PM | Downgrade routine quality reviews | downgrade | gpt-5.5 → gpt-4o | active | $10.00 |
| Nov 9, 03:58 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 03:57 PM | Route low-risk chat requests | route | gpt-5.5 → gpt-4o | active | $8.00 |
| Nov 9, 03:55 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 03:55 PM | Reuse exact helpdesk responses | cache exact | gpt-5.5 → cache exact | active | $5.00 |
| Nov 9, 03:53 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |
| Nov 9, 03:53 PM | Reuse semantically equivalent knowledge answers | cache semantic | gpt-5.5 → cache semantic | active | $6.00 |
| Nov 9, 03:51 PM | Cap repeated knowledge retrieval | cap retries | gpt-5.5 → gpt-5.5 | active | $4.00 |
| Nov 9, 03:51 PM | Support bot: spread across three OpenAI keys | load balance | gpt-5.5 → gpt-5.5 | active | - |